DIGITAL SIGNAGE SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: vitorio.urashima on November 24, 2016, 12:33:00 PM

Title: Flash with Black Screen in Video Loop
Post by: vitorio.urashima on November 24, 2016, 12:33:00 PM

Hi,
We are trying to eliminate a black screen flash that appears when the video ends and restarts in a loop configured via MagicInfo Author and LFD published into MagicInfo Premium.
We are using an Android Player (we had to use Author because server does not allow to provision videos to "A" player directly).
Server Version: MagicInfo Server V3.1 Build NA-MIIPS-3106.1
Author Version: MagicInfo Author V3.1 Build NA-MIIPA-3104.0

Title: Re: Flash with Black Screen in Video Loop
Post by: EricL on November 28, 2016, 10:37:04 AM

Hi

could you perhaps use a black background behind the video content area?

Cheers

EricL

Title: Re: Flash with Black Screen in Video Loop
Post by: vitorio.urashima on November 28, 2016, 02:04:48 PM

Hi,
Yes!
I will suggest this workaround to the content team.
Using black background in the video will avoid the flash black screen effect by making the end of the video with a black screen.
But I was wondering If someone else had solved this because in other platforms (no Android Player) there are no such problems.