DIGITAL SIGNAGE SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo-I => Topic started by: fotogary on October 27, 2021, 07:31:34 PM

Title: Samsung QH49R with Magicinfo player and video formats
Post by: fotogary on October 27, 2021, 07:31:34 PM

Hi everyone
I just bought a Samsung QH49R Display and made a mpeg4 video at 3840 x 2160 px. On the screen it was shown with a rather large black border. But when I made a video at 1920 x 1080px the whole movie was shown without a black border. What did I do wrong??

Title: Re: Samsung QH49R with Magicinfo player and video formats
Post by: Pepijn on October 28, 2021, 10:16:09 AM

Dear fotogary,

Have tried playing with the settings in the player menu?
These can be found as follow:
Home>Player>Options>Content Size

Please let us know the outcome.

Kind regards Pepijn.

Title: Re: Samsung QH49R with Magicinfo player and video formats
Post by: fotogary on October 28, 2021, 11:46:30 AM

Thanks for the reply. It turns out that the mp4 I was trying to run( made by someone else) was somehow made improperly. I remade the slide show myself and now all is showing correctly.

This is the first time using this display so I'm still learning.

To see what we're using it for go to www.fotoforumzug.ch