DIGITAL SIGNAGE SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: Cyber29 on November 21, 2024, 01:16:04 AM

Title: Web Author cannot be launched
Post by: Cyber29 on November 21, 2024, 01:16:04 AM

Hello Genius,

I had a problem for the Web Author cannot be launched and mentioned "403 Error, Magicinfo Server version is lower than current Web Author. The version must be the same or higher."4

I updated the Magicinfo 9 to 21.1050 but issue persists.

Can share any insight with me how to fix it?

Title: Re: Web Author cannot be launched
Post by: chayyim on August 18, 2025, 09:28:05 AM

Yes, I encountered the same problem and still can't find a solution.
Hopefully someone can help solve this problem.

Title: Re: Web Author cannot be launched
Post by: OxyCyber78 on October 07, 2025, 12:35:00 PM

Same issue here. Did anyone found a solution ?

Title: Re: Web Author cannot be launched
Post by: Pepijn on October 29, 2025, 12:38:34 PM

Hi,

Please try to edit your config.properties file, then change the WebAuthor link to localhost instead of your IP address.

Kind regards Pepijn.

Title: Re: Web Author cannot be launched
Post by: OxyCyber78 on November 05, 2025, 02:56:09 PM

Hi Pepijn,

Thanks for your reply.
Unfortunately webauthor.web_url is already set with localhost.
So i've tried the opposite with IP address but no luck ...

Best Regards,