DIGITAL SIGNAGE HELP AND SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo Pro => Topic started by: psmedley on May 02, 2012, 01:59:56 PM

Title: Screen not turning off
Post by: psmedley on May 02, 2012, 01:59:56 PM
Hi All,

Having an issue with a Samsung ME46A LED screen with the SBB-NTB module installed on the back, when pressing the off button either on the remote or screen it shuts down the pc and screen but then few seconds later you here the pc power back up which turns the screen back on?

Any ideas?
Title: Re: Screen not turning off
Post by: WhiteRhino on February 14, 2013, 08:54:03 AM
Morning,


I was just wondering, did you ever resolve this issue?  I have exactly the same on my units and it is making what should be a great system a little unpopular as people cannot use the remote control to turn the screen on and off whilst the SBB is present.

Thanks and regards,

Steve.



Title: Re: Screen not turning off
Post by: Ewanl30 on February 14, 2013, 12:16:02 PM
no experience of the LED screens however would advise you to check the setting on the actual tv's make sure everything is switched off on the screen so as it wont mess with the software.
Title: Re: Screen not turning off
Post by: ComVideo on February 15, 2013, 10:12:32 AM