DIGITAL SIGNAGE HELP AND SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo Pro => Topic started by: DFBHDTS on April 08, 2011, 09:28:10 AM

Title: CAN'T GET A POWERPOINT TO LOAD ONTO SCREEN
Post by: DFBHDTS on April 08, 2011, 09:28:10 AM
Hi all,

Very new to the software and only using it via a private network card. Kept getting hacked into when it was online! I have a basic screen set up however I have started having requests for Powerpoints to be set up on it. At the moment I have to save the Powerpoints as images and put them up instead as whenever I put a Powerpoint on and preview it, it just comes up with "open" or "save as". I have clicked both and all that comes up is a webpage saying the page cannot be displayed :S

Before any of you ask if I have accidently put a web page area on I haven't. I right click, go to area, then go to office.

Any ideas of what I am missing or doing wrong?! Also I am thinking of having an internal scroller for the screen too. A bit off topic but if anyone knows where I can get hold of one to use that would also be a massive help!

Cheers

Chris
Title: Re: CAN'T GET A POWERPOINT TO LOAD ONTO SCREEN
Post by: Evil Turnip on April 08, 2011, 11:40:24 AM
We had the same issue

YOu need to install the latest version of magic info pro client on the screen and on your pc

Once that is done install PPT viewer 2007

IT should then work...but speak to samsung support they are a massive help
Title: Re: CAN'T GET A POWERPOINT TO LOAD ONTO SCREEN
Post by: DFBHDTS on April 08, 2011, 11:50:10 AM
Cheers I will do that then and if not I'll get in touch with Samsung support. Thanks!
Title: Re: CAN'T GET A POWERPOINT TO LOAD ONTO SCREEN
Post by: Bill Coral on April 10, 2011, 10:29:14 PM
Samsung Support in the UK is on: 01932 455 768. For France is: 0805 630 204

Their European Support website is: http://www.dssceurope.com

Bill