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MagicInfo Lite / Re: Streaming video or youtube
« Last post by mackvir on February 15, 2018, 10:15:06 PM »
MagicInfo Lite / add content
« Last post by frankv on February 12, 2018, 01:38:25 PM »
On a Windows 7, when I add content (jpeg file) in the "Content Uploader",I get an error "An error occured! Please contact your administrator. (Error Code: 1031)
The file is upload, but can't be used. No preview.
MagicInfo Lite / windows 10
« Last post by frankv on February 12, 2018, 01:27:42 PM »
Since Windows 10, I can't add any content any more. I go via menu content, add, local. Nothing happens...
MagicInfo Pro / Re: Editing/Adding Monitor IP Address
« Last post by nolly on February 02, 2018, 05:05:21 PM »
As I remember it, when you are configuring the client you do so as follows:
Selecting Direct connection via IP address allows the user to specify the IP address of the MagicInfo Pro server the display will be connecting to.
Note: Direct connection must be selected when connecting to a WAN configuration.

In other words, the client is told the (fixed) ip address of the server.

Does this help?

MagicInfo Express / LOTS of questions VERY few answers
« Last post by SATTIME on February 02, 2018, 05:01:42 PM »
So, bottom line is, does MI work or not...?

From what I have been reading from all of your posts most of which seemingly remain unanswered one would have to say NO it doesen't, maybe Samsung ditched the team that came up with this idea and is re-grouping in an effort to solve the problem(s) thus unable to provide comprehensive support....?

From what I have observed the "old" version of the server software is a re-branded or reverse engineered version of SCALA InfoChannel 5, which if you know anything about DVS (Digital Video Signage) works VERY well as they are the industry leader in such technology, not to mention the largest software provider of same....if you can afford them.....However you still remain stuck with a hardware appliance behind your screen as with BrightSign, X20 Presenter and all of the rest, the integration of the player hardware INTO the pannel is the best answer all around and will undoubtedly become the new industry standard once the dust settles.

I however am in the same boat as most of the rest of you, the facility at which I work which has undergone a radical trandsformation from the cubicle based environment to the "open plan" no assigned seating no offices (not even for execs) "workplace integration" format. As a result there are upwards of 100 or more Samsung DC55E's on our campus and management (at the time of purchase) had NO IDEA that these were even capable of being DVS Players.

I discovered this a few days ago and began trying to figure out how to use them and the difficulties that I encountered have lead me to here.  Having worked with and been fully trained and qualified in ALL aspects of DVS from building the server from the ground up, to hanging the monitors in locations, and creating & managing content and scheduling and troubleshooting / repair..... in and with SCALA InfoChannel Content Manager, Designer & Player...I  thought MI would be a piece of cake.....apparently not it would seem.

I would like to think that Samsung is dilligently working on fixing these issues, and are preparing to bring something to market that WILL work, in the meantime, I would welcome feedback from anyone who DOES have some aspects of this working, that I can work with to get some aspects of this system hobbled together enough to at least demonstrate the fact that it COULD work.

As stated previously we have DC55E Screens, I have found and downloaded the "old" Scala-based server and authoring software and the accompyining SQLPostgress DB software but have not installed it as of yet. I am running MagicInfo Express 2, but apparently it is useless with the screens we have if I am interpreting what I have read here accurately. My first clue being that in the Select your signage model screen of MIE2 the DC series is not even mentioned.

One would THINK that these screens COULD be included if a software update were implemented, via a firware type loadable update, they are after all Linux based Operating Systems and although painstaking in its deployment is possible to do.

I will continue searchinf for solutions and update here if and when I find something worth sharing,

In the meantime I lookforward to any comments, feedback or assistance this group is able to provide....

Thank you
MagicInfo Pro / Editing/Adding Monitor IP Address
« Last post by DisplayInSchool on February 02, 2018, 12:34:24 PM »

How do I edit or set the IP Address of a display monitor in MagicInfo Pro? As in, so MagicInfo Pro on my PC can 'find' the monitors.

I am running two display monitors. I keep having this problem where the IP addresses on the monitors occasionally change - that's a separate concern - I can find out what the new IP addresses are, but then I can't change the IP addresses in MagicInfo Pro on my PC, so it stops remotely connecting to the monitors. They just keep screening the MagicInfo logo and MagicInfo Pro say 'Not connected'.

Perhaps I am missing something, but I can't find the option to edit the IP addresses or much else. The Remote Management window doesn't seem to link to any further tabs.

Thanks for your help. It's a frustrating problem.
MagicInfo Lite / Streaming video or youtube
« Last post by rpanini on January 25, 2018, 08:37:14 AM »

Does anyone know how to stream video with the function "Streaming" or a YouTube live streaming ?
I tried with different URL but doesn't works .
Every suggestions or solutions will be appreciated  :)

MagicInfo Express / Having to make new template every time...shows up as "untitled"
« Last post by britmow on January 15, 2018, 06:03:07 PM »
When I make a template on portrait mode, for some reason I cannot go back at another time to edit it. a blank screen will pop up and the "template name" will read "UNTITLED" I have to keep making a new template every time I need to change something on the template for the signage and it is really getting old.
When it is on landscape mode I have no problems whatsoever.
This has been going on for quite some time and I need help
MagicInfo Lite / Re: Now Playing Content Tab displays No Data
« Last post by flyg on January 14, 2018, 12:12:13 PM »
Same issue started happening on a MCE32 that is running Magicinfo Lite.  Only the samsung square plays..This was working. I just do not know what caused it. My guess it has to do with a corrupt Postgres entry somewhere..Unfortunately nothing out there to help with this
MagicInfo Express / Re: Spinning - spinning - spinning..........
« Last post by mrbungle72 on January 10, 2018, 10:44:35 AM »

Turns out 1 of the jpeg files in the folder wasn't liked by Magic Info Express 2 when it creates thumbs of the images.
Removed offending file, restarted application, and now it works fine.
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