Help with MagicNetPro clicking on Schedule icon hangs

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Offline lildragon45

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Help with MagicNetPro clicking on Schedule icon hangs
« on: January 02, 2013, 09:23:12 PM »
Hi I am using MagicNetPro Remote Management software. Today after login to the application and clicking schedule it hangs at almost 100% cpu usage. I really need to publish new content and scheldule all the screens today. Any help to get the application working is appriciated. Thank you...

DIGITAL SIGNAGE HELP AND SUPPORT

Help with MagicNetPro clicking on Schedule icon hangs
« on: January 02, 2013, 09:23:12 PM »

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Offline lildragon45

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Re: Help with MagicNetPro clicking on Schedule icon hangs
« Reply #1 on: January 02, 2013, 09:26:27 PM »
Also I am able to select any of the other icons such as Screen, Remote Management, and Library fine with out the application spiking. Is there some where I can clear some cache temp files or what I can do in this instance?

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Offline Ewanl30

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Re: Help with MagicNetPro clicking on Schedule icon hangs
« Reply #2 on: January 03, 2013, 09:36:44 AM »
Hello

Try to remote onto the screens and look in the c:\ for the information that has been uploaded
you may find only part of the files have been updated if this is the case delete the data that is there and try upload again.

also ensure your screens connect to Magicinfo via ip address rather than name always find things work better with this format.

Cheers
Ewan