Licence issues

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Offline donsalvati

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Licence issues
« on: July 26, 2013, 01:16:53 PM »
Hi,

I have 5 Samsung LFD's connected to a MagicInfo-i Premium Server and I have just upgraded my Server and clients to the latest version. All looks well however, I have added another LFD as we had one that didn't need connecting until now.

But before I can Approve the new device it says I need a licence for it. I remember seeing somewhere that you get 5 Licences with the Server. But how can I get my new device on there? Do I need to purchase an extra licence? And how do I go about this?

I find the Samsung site for any info on MagicInfo really poor! plus the software center is just horrible.

Thanks for any help in advance.


DIGITAL SIGNAGE HELP AND SUPPORT

Licence issues
« on: July 26, 2013, 01:16:53 PM »

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Offline samwieda

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Re: Licence issues
« Reply #1 on: July 29, 2013, 06:19:16 AM »
Dear
yes you get 5 licenses for free in MagicInfo Premium and then you have to buy a licesens for each device you connect.

in what country are you based?

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Offline donsalvati

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Re: Licence issues
« Reply #2 on: July 29, 2013, 01:26:00 PM »
Thanks for the reply!

I am based in the United Kingdom.



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Offline samwieda

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Re: Licence issues
« Reply #3 on: July 29, 2013, 02:10:55 PM »
just send en email to: dssc@samsung.com
they will be abel to sell you licenses.

best regards

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Licence issues
« Reply #3 on: July 29, 2013, 02:10:55 PM »

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Offline alera

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Re: Licence issues
« Reply #4 on: November 18, 2013, 07:35:00 PM »
Hi all, I have the same issue, added a sixth panel for a client and need a licence, the problem is that I'am in Argentina and samsung redirects me to a reseller, no one gives me an answer and it has been 6 months! donĀ“t know what to do, my client is not happy with the situation and now I am in joepardy thanks to Samsung!
Can I buy a licence in the USA and will it work here?
My experience with Samsung Digital Signage in Argentina has been terrible and unprofessional.
Any help will be appreciated!
Alex