Support Madness => need help

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Offline Xiri101

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Support Madness => need help
« on: August 21, 2013, 02:23:09 PM »
Hello there everybody,

I recently got the job in my company to manage our Syncmaster 460UXN-2 screen, using the MagicInfo Pro Software. Unfortunately my precursor didn't keep the original cd containing the software. I already contacted Samsung regarding this issue, but the outsourced the support to an external company called DSSC. They even offer free phone support, but never pick up the god dam phone or answer my emails. On their webpage is a download section, which needs registration first. But after you filled in the form it just returns null => it's just a big joke.
As you see I'm quite frustrated and want to ask kindly if someone could give a link to a version of the MagicInfo Pro Server Software, which goes along well with the 3102.5 client software, which is currently installed on the Syncmaster LED screen.
Thank you in advance.

Kindest regards
-Xiri101-

DIGITAL SIGNAGE SUPPORT FORUM

Support Madness => need help
« on: August 21, 2013, 02:23:09 PM »

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Offline EricL

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Re: Support Madness => need help
« Reply #1 on: August 21, 2013, 08:19:15 PM »
You might try here.. hope it helps.

http://www.cipbusiness.fr/log/magicinfopro2600.8.zip

EricL

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Offline London-I

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Re: Support Madness => need help
« Reply #2 on: August 21, 2013, 08:33:42 PM »
http://samsung.brawnconsulting.com/files/MagicInfoPro/MagicInfoPro%28E%292600.16Setup.exe