[MagicInfo_User]

I decided to upgrade the SSD on my SBB for increased storage space.
Now that I've re-installed the MagicInfo client it asks me for a serial key and license key before the client software will launch. This is the first time I've ever been asked for this information and I don't have it. I thought the clients got their licenses from the server. What should I do?
I would prefer not to buy a license if I don't have to.

[isabolovic]

Hi,

Ask Samsung support or your integrator for appropriate recovery image for your SBB model. After applying image and restart it will automatically "re-seal" installation and you won't be asked to enter license any more.
Regards,
Ivan

---
Ivan Sabolovi?, DSCE
Digital Signage Consultant
www.mundusdigitalis.com

[omer]

Is it possible to run MI Premium locally?. Without a connection with screen?

[isabolovic]

Hi omer,

I'm not quite sure that I understand your need. Can you describe wanted solution with more details?

Regards,
Ivan

---
Ivan Sabolovi?, DSCE
Digital Signage Consultant
www.mundusdigitalis.com

[MandyB]

Hi Isabolovic,

'What is the 'appropriate recovery image for your SBB model. After applying image and restart it will automatically "re-seal" installation'.

After re-installation the client is also asking for license.

I have contacted Samsung support and they do not seem to know what to do.

[isabolovic]

Hi MandyB,

What is exact model of your SBB? (e.g. SBB-D16AX2/EN)

Regards,
Ivan

---
Ivan Sabolovi?, DSCE
Digital Signage Consultant
www.mundusdigitalis.com