MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13

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Offline MagicInfo_User

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MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13
« on: May 20, 2014, 03:07:52 PM »
I decided to upgrade the SSD on my SBB for increased storage space.
Now that I've re-installed the MagicInfo client it asks me for a serial key and license key before the client software will launch. This is the first time I've ever been asked for this information and I don't have it. I thought the clients got their licenses from the server. What should I do?
I would prefer not to buy a license if I don't have to.

DIGITAL SIGNAGE HELP AND SUPPORT


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Offline isabolovic

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Re: MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13
« Reply #1 on: May 20, 2014, 07:21:56 PM »
Hi,

Ask Samsung support or your integrator for appropriate recovery image for your SBB model. After applying image and restart it will automatically "re-seal" installation and you won't be asked to enter license any more.
Regards,
Ivan

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Ivan Sabolović, DSCE
Digital Signage Consultant
www.mundusdigitalis.com

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Offline omer

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Re: MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13
« Reply #2 on: May 23, 2014, 09:55:23 AM »
Is it possible to run MI Premium locally?. Without a connection with screen?

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Offline isabolovic

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Re: MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13
« Reply #3 on: May 23, 2014, 10:41:26 AM »
Hi omer,

I'm not quite sure that I understand your need. Can you describe wanted solution with more details?

Regards,
Ivan

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Ivan Sabolović, DSCE
Digital Signage Consultant
www.mundusdigitalis.com

DIGITAL SIGNAGE HELP AND SUPPORT


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Offline MandyB

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Re: MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13
« Reply #4 on: September 15, 2014, 09:03:06 AM »
Hi Isabolovic,

'What is the 'appropriate recovery image for your SBB model. After applying image and restart it will automatically "re-seal" installation'.

After re-installation the client is also asking for license.

I have contacted Samsung support and they do not seem to know what to do.

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Offline isabolovic

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Re: MagicInfo-i Premium Client V1.0 Build NA-MIIPP-1010.13
« Reply #5 on: September 18, 2014, 04:05:15 PM »
Hi MandyB,

What is exact model of your SBB? (e.g. SBB-D16AX2/EN)

Regards,
Ivan

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Ivan Sabolović, DSCE
Digital Signage Consultant
www.mundusdigitalis.com