MagicInfo I Premium Web Author internal sever error

  • 2 Replies
  • 2743 Views

0 Members and 1 Guest are viewing this topic.

*

Offline MagicForum

  • Newbie
  • *
  • 3
  • 0
MagicInfo I Premium Web Author internal sever error
« on: November 18, 2014, 08:37:57 AM »
Hello *,

i've set up a MagicInfo Server and got some Trouble when using the WebAuthor for creating *.lfd files.

I've created a *.lfd file by using the WebAuthor and saved it. If i open it again and make some changes, i cant save it anymore because of this Error message:"when upload an internal server error has occurred. Try again." (sry for bad translating, i got a German system). Original Error message: "beim Upload ist ein interner Serverfehler aufgetreten. Versuchen Sie es erneut."
Its not possible to save it, because everytime i try(different Browsers (IE 9, IE 11, Mozilla) on different Systems) i got this Message

I already opened a ticket at Samsung but got no response, yet.

Does anyone know if there are any Log Files that could help me to find out whats the Problem?


P.S.: Sorry for bad English ^^

DIGITAL SIGNAGE HELP AND SUPPORT

MagicInfo I Premium Web Author internal sever error
« on: November 18, 2014, 08:37:57 AM »

*

Offline MagicForum

  • Newbie
  • *
  • 3
  • 0
Re: MagicInfo I Premium Web Author internal sever error
« Reply #1 on: November 24, 2014, 08:56:07 AM »
Thread can be closed.

I Install it from Scratch again and now it Works ::)

*

Offline Arkan

  • Newbie
  • *
  • 1
  • 0
Re: MagicInfo I Premium Web Author internal sever error
« Reply #2 on: November 27, 2014, 03:16:46 PM »
I'm having this exact same problem. I can't even insert any pictures when authoring or save any new templates.

I really don't want to install it again as I've already done it numerous times.

Anyone know a fix to this problem?