Magicinfo PRO upload issue

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Offline mmesce

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Magicinfo PRO upload issue
« on: April 13, 2015, 12:56:26 PM »
Hi all,

This is my first post but cna i just say a massive thank you for all the information in this forum. It has helped me as an IT guy that has never touched this digital signage software so much.

I have an issue/quesiton that i think could be a common problem.

After completely re-installing magicinfopro on a client and Samsung embedded windows xp screen i am having problems uploading schedules. When uploading i can upload a screen with solid colours however when i upload an image or an office powerpoint it will not display. I am receiving a dark grey box where the magic info would appear.

Ive tried absolutely everything and spent days troubleshooting - perhaps some of you may have come across this in the past and know where i am going wrong?

Any help is greatly appreciated.

Thanks,

DIGITAL SIGNAGE HELP AND SUPPORT

Magicinfo PRO upload issue
« on: April 13, 2015, 12:56:26 PM »

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Offline Ewanl30

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Re: Magicinfo PRO upload issue
« Reply #1 on: May 05, 2015, 12:33:20 PM »
Hi

Essentially the location where the image is stored has to be seen by the screen itself.
so if you have an image in your t:\ then the screen has to have access to there as well.

Hope this helps.

Thanks
Ewan