Unable to Publish Schedule

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Offline pcman

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Unable to Publish Schedule
« on: December 28, 2015, 04:56:51 AM »
Hi Guys,

We are having difficult publishing schedules to the TV. The scheduled job simply sits there. We have attempted to reset the TV and readded the device to no avail. We have also turned off the firewall on the server and make sure the ports are accessible. We have also used the default java that came with the software.

Does anyone have any ideas?

Thanks


DIGITAL SIGNAGE HELP AND SUPPORT

Unable to Publish Schedule
« on: December 28, 2015, 04:56:51 AM »

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Offline carlos

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Re: Unable to Publish Schedule
« Reply #1 on: December 31, 2015, 05:07:13 AM »
Check time settings on your screen it needs to be same as in the server and just to try have a 24/7h schedule  to see if it will work.

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Offline pcman

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Re: Unable to Publish Schedule
« Reply #2 on: December 31, 2015, 05:09:44 AM »
hi carlos,

Yes we set it 24/7 but it didn';t work. Turns out the solution was to put a usb thumb drive inside the tv and then it worked!!!!



Check time settings on your screen it needs to be same as in the server and just to try have a 24/7h schedule  to see if it will work.