Codecs for Premium S - Help

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Offline t.brouhard

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Codecs for Premium S - Help
« on: February 17, 2016, 04:34:47 PM »
I have just begun this seemingly impossible task of navigating, what is marketed as "user friendly", Magic info S.

I have 3 monitors— 1- tester at my office and 2- 1500 miles away. We installed the Premium Server at corporate and I bought parallel for my mac so I cold use Author.  I have not connected the two in the field yet. I want to be able to have the option to show video clips, but as of now, the only thing I could get into Author was a .wmv. Should work right?

I can preview it in author, but it just shows a white screen on the monitor. If I need to install codecs i can, but don't know the actual process.

Also, why does all of the documentation show these (MPEG1/2, MP4, AVI, WMV, SWF, TP, TS, TRP, VOB, FLV, MKV) for compatible file types, when they don't work.

I'm in over my head I feel and need some guidance, or a friendly MagicInfo expert. Anyone?
P.S. My company wants this done weeks ago.