LFD PNGs added to my slides

  • 2 Replies
  • 865 Views

0 Members and 1 Guest are viewing this topic.

*

Offline wmitchell

  • Newbie
  • *
  • 2
  • 0
LFD PNGs added to my slides
« on: July 13, 2016, 12:31:24 AM »
Hello everyone,

I'm a new user that has taken over the three displays at my company and the prior person that worked on this left without training anyone. I have many questions, but I'll limit this post to my most urgent one.

Our displays have 4 zones, top, bottom, right and left. The top, bottom, and right stay the same, but there is a rotating image slideshow on the left. When I updated an old slide and Published, an extra slide was added. It is a png of the LFD. How do I get rid of it?

Thanks in advance!

DIGITAL SIGNAGE HELP AND SUPPORT

LFD PNGs added to my slides
« on: July 13, 2016, 12:31:24 AM »

*

Offline Lsharp

  • Super Guru
  • ***
  • 64
  • 9
Re: LFD PNGs added to my slides
« Reply #1 on: July 13, 2016, 09:58:18 AM »
Hey wmitchell,

Im assuming you used the author to edit the slides?
The Server only over wrights a file when it has the exact same name as the previous one.
you might just wanna go into your server web environment to fix this manually.

*

Offline wmitchell

  • Newbie
  • *
  • 2
  • 0
Re: LFD PNGs added to my slides
« Reply #2 on: July 13, 2016, 04:33:58 PM »
Thanks for the reply!

Yes, I did use the Author to edit. By server web environment, you are referring to my ...:7001/MagicInfo/login.htm? How would I fix manually from here?