Controlling Two LFD with Different S Player - Issue

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Offline bravealikhan

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Controlling Two LFD with Different S Player - Issue
« on: July 27, 2016, 08:18:32 AM »
Hello,

I have two different Samsung's LFDs:

1. Samsung DM32D that work with S2 Player
2. Samsung DH48E that work with S3 Player

I can published my content on both screen without any problem, but when I want to reduce volume of both in a group, it ways - Invalid Version (one LFD is S2 and another one is S3).

Please refer to the attached below screen shot.

Any help will be appreciated!

Thank you,

DIGITAL SIGNAGE HELP AND SUPPORT


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Offline Lsharp

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Re: Controlling Two LFD with Different S Player - Issue
« Reply #1 on: December 22, 2016, 03:07:11 PM »
Does this also happen when controlling one monitor at a time?
My guess would be that due to the different monitors, they use a different MDC protocol and the server wouldn't be able to send the correct command when both are selected