MagicInfo I - PowerPoint shows for 1 second, then skips to next in playlist

  • 0 Replies
  • 789 Views

0 Members and 1 Guest are viewing this topic.

*

Offline dopacak

  • Newbie
  • *
  • 1
  • 0
Hi,

I'm all sorts of drama with getting PowerPoint slides to play properly on a MagicInfo I SBB. We've got 3 and all seem to be having the same problem.

If I have the pptx slideshow as the only item, it plays through all slides to the end correctly (but stays at 'End of slideshow press esc')
If I have the pptx slideshow with another item on the playlist like an image, it will play the pptx for 1 second, then flick straight to the next item which it will play that item for 5 secs, then back to the pptx for 1 second etc..

I've tried MS PowerPoint viewer 2007, MS Powerpoint viewer 2010 (with SP1 and SP2) and also foxit powerpoint viewer, all seem to have an issue.

Server - MagicInfo V4.0 Build NA-MIIPS-4002.0
SBB OS version - NI_SBDA7E32_1001.7
MagicInfo I client - V3.2 NA-MIIPP-3202.0

Help!

Thanks,
Damon

DIGITAL SIGNAGE HELP AND SUPPORT