Issue with Daylight Savings Time (DST)

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Offline brohler

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Issue with Daylight Savings Time (DST)
« on: March 23, 2017, 01:57:48 PM »
Running MagicInfo 4004 and latest firmware on DME displays. I have two issues;

1 - when I update and enable the DST and save it, when I go back into Settings-->Server Management-->Server Settings, DST is disabled
2 - when update and enable the DST on the display, it sticks until the display is turned off and back on. It is disabled after cycling power.

The only fix I can have for this is to change the timezone to an hour later because my displays turn on and display content an hour late everyday.

DIGITAL SIGNAGE HELP AND SUPPORT

Issue with Daylight Savings Time (DST)
« on: March 23, 2017, 01:57:48 PM »

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Offline oliveira99

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Re: Issue with Daylight Savings Time (DST)
« Reply #1 on: June 15, 2017, 12:12:38 AM »
Hi,

Can you supply the DME size and firmware version?

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Offline brohler

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Re: Issue with Daylight Savings Time (DST)
« Reply #2 on: June 15, 2017, 12:56:41 PM »
The problem is fixed. Samsung determined it was a s/w problem and fixed it.

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Offline oliveira99

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Re: Issue with Daylight Savings Time (DST)
« Reply #3 on: June 15, 2017, 05:24:30 PM »


OK, to help us (other forum users) the S/W problem was in the DME? Or MagicInfo server?

Do you know the S/W with error and new S/W without error?

Thanks

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Issue with Daylight Savings Time (DST)
« Reply #3 on: June 15, 2017, 05:24:30 PM »