DB10D

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Offline Mymatejim

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DB10D
« on: December 01, 2017, 07:51:58 PM »
Hello, newbie here!

I have an install with DB10D screens and I’m struggling to “see” them in magicinfo I pro?

They are on the WiFi network and when I had magicinfo express installed I could see the screens but wouldn’t work - however when I called Samsung they told me it wasn’t compatible and I needed magicinfo I pro which they sent me.

Now that is installed I cannot see the screens at all in device list.

When I go into system in the screens setting menu (using the remote control) to set “play via...magicinfo”, I get the message “this function is not available”.

What am I doing wrong!?!

Thank you in advance for any help...

James

DIGITAL SIGNAGE HELP AND SUPPORT

DB10D
« on: December 01, 2017, 07:51:58 PM »