Editing/Adding Monitor IP Address

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Offline DisplayInSchool

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Editing/Adding Monitor IP Address
« on: February 02, 2018, 12:34:24 PM »
Hello,

How do I edit or set the IP Address of a display monitor in MagicInfo Pro? As in, so MagicInfo Pro on my PC can 'find' the monitors.

I am running two display monitors. I keep having this problem where the IP addresses on the monitors occasionally change - that's a separate concern - I can find out what the new IP addresses are, but then I can't change the IP addresses in MagicInfo Pro on my PC, so it stops remotely connecting to the monitors. They just keep screening the MagicInfo logo and MagicInfo Pro say 'Not connected'.

Perhaps I am missing something, but I can't find the option to edit the IP addresses or much else. The Remote Management window doesn't seem to link to any further tabs.

Thanks for your help. It's a frustrating problem.

DIGITAL SIGNAGE HELP AND SUPPORT

Editing/Adding Monitor IP Address
« on: February 02, 2018, 12:34:24 PM »

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Offline nolly

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Re: Editing/Adding Monitor IP Address
« Reply #1 on: February 02, 2018, 05:05:21 PM »
As I remember it, when you are configuring the client you do so as follows:
Selecting Direct connection via IP address allows the user to specify the IP address of the MagicInfo Pro server the display will be connecting to.
Note: Direct connection must be selected when connecting to a WAN configuration.

In other words, the client is told the (fixed) ip address of the server.

Does this help?

nolly