Max. Device Connections Exceeded Error

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Offline brentmilne

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Max. Device Connections Exceeded Error
« on: July 19, 2018, 06:27:22 PM »
I am new to MagicInfo and  finally got my 2 devices to show up under the 'Devices' tab as 'Unapproved'. When I try to approve them (give them a name and browse for a group) I am getting an error:  Max. device connections exceeded.  I am not sure what is going on or how to fix this so was hoping somebody here has seen this before and can help me out.

DIGITAL SIGNAGE HELP AND SUPPORT


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Offline Pepijn

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Re: Max. Device Connections Exceeded Error
« Reply #1 on: July 23, 2018, 08:24:32 AM »
Dear Brentmilne,

This is due that you don't have any license to use any screens. You need to buy/ find a license.

Kind regards Pepijn.

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Offline Kystol

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Re: Max. Device Connections Exceeded Error
« Reply #2 on: September 11, 2018, 09:57:53 AM »
I'm getting the same error, i got 2 devices connected when i try and approve the third i get the error, i have bougt a license, but same problem. :(

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Offline Pepijn

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Re: Max. Device Connections Exceeded Error
« Reply #3 on: September 17, 2018, 02:56:06 PM »
Dear Kystol,

Do you have a license that supports three devices?
Good idea to check that.

Kind regards Pepijn.

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Max. Device Connections Exceeded Error
« Reply #3 on: September 17, 2018, 02:56:06 PM »