Max. Device Connections Exceeded Error

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Offline brentmilne

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Max. Device Connections Exceeded Error
« on: July 19, 2018, 06:27:22 PM »
I am new to MagicInfo and  finally got my 2 devices to show up under the 'Devices' tab as 'Unapproved'. When I try to approve them (give them a name and browse for a group) I am getting an error:  Max. device connections exceeded.  I am not sure what is going on or how to fix this so was hoping somebody here has seen this before and can help me out.

DIGITAL SIGNAGE HELP AND SUPPORT

Max. Device Connections Exceeded Error
« on: July 19, 2018, 06:27:22 PM »

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Offline Pepijn

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Re: Max. Device Connections Exceeded Error
« Reply #1 on: July 23, 2018, 08:24:32 AM »
Dear Brentmilne,

This is due that you don't have any license to use any screens. You need to buy/ find a license.

Kind regards Pepijn.

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Offline Kystol

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Re: Max. Device Connections Exceeded Error
« Reply #2 on: September 11, 2018, 09:57:53 AM »
I'm getting the same error, i got 2 devices connected when i try and approve the third i get the error, i have bougt a license, but same problem. :(

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Offline Pepijn

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Re: Max. Device Connections Exceeded Error
« Reply #3 on: September 17, 2018, 02:56:06 PM »
Dear Kystol,

Do you have a license that supports three devices?
Good idea to check that.

Kind regards Pepijn.

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Max. Device Connections Exceeded Error
« Reply #3 on: September 17, 2018, 02:56:06 PM »