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Digital Information Displays (Digital Signage)
MagicInfo Lite
Issue to approval mointors on magic info server (Failed to approve device )
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Issue to approval mointors on magic info server (Failed to approve device )
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assem222
Newbie
4
0
Issue to approval mointors on magic info server (Failed to approve device )
«
on:
April 11, 2019, 07:37:06 AM »
Hello everyone,
I facing an issue when connect the screen to magic info server couldn't accept to added to server and got error message (Failed to approve device )
I'm using magic info server 41018 version .
please need to help me to resolve this issue .
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leeb
Newbie
4
0
Re: Issue to approval mointors on magic info server (Failed to approve device )
«
Reply #1 on:
February 06, 2020, 02:21:27 PM »
Have you installed the license for the device? I had the same issue trying to approve Lite devices which was resolved after I had installed the free Lite license.
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Pepijn
SuperHero & MegaGuru
182
88
Re: Issue to approval mointors on magic info server (Failed to approve device )
«
Reply #2 on:
February 18, 2020, 02:33:09 PM »
Dear Assem222,
Perhaps it is a good idea to start fresh with the latest software:
PostgreSQl 9.6 (not the latest, but recommended by Samsung)
MagicINFO 7100.2
Then activate the free license and choose the Lite option in the interface.
Kind regards Pepijn.
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