Preset not publishing

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Offline leeb

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Preset not publishing
« on: February 06, 2020, 11:37:41 AM »
Hi, we're using Magicinfo Server v7 and have 6 screens registered as "Lite" devices.  I've created a Preset with timers to turn on \ off the screens and some other settings to force the default channel and display options.  The Preset has been registered but it is not publishing to any of the 6 screens; the Publish Status is 0/6 devices... 

How can I resolve this?
Thanks
Lee

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Offline Pepijn

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Re: Preset not publishing
« Reply #1 on: February 18, 2020, 02:20:46 PM »
Dear  Leeb,

Are you sure Presets are available for the Lite licenses? I can imagen that this functionality only works with a Premium license.

Kind regards Pepijn.

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Offline leeb

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Re: Preset not publishing
« Reply #2 on: February 18, 2020, 05:30:36 PM »
Thanks Pepijn,

I had managed to so this previously using MI Express so I just assumed that since the feature is available in MI Lite that it must be supported.  I am also unable to find the relevant settings in the digital screen settings - we're using QM55N's..  surely it's possible to set presets directly on the screen as an alternative?

Thanks
Lee