Slow server performance

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Offline pigarka

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Slow server performance
« on: August 24, 2021, 09:20:13 PM »
Hello. There are about 700 connected screens on my MagicInfo server. From time to time the server starts to slow down very much. This happens just like that, or after downloading videos. It slows down so much that sometimes it is even impossible to get into the control panel and the content does not go to the screens. At this time, I see an increased load on the network and a huge number of requests to the server from screens (see screenshots). The processor, memory and disk on the server are not loaded. I tried doing VACUUM and changing MaxThreads values ​​in tomcat config file but it didn't help. Please tell me what could be the matter? thanks

Specifications:
Apache Tomcat - 6.0.43
JVM - 1.7.0_13-b20
Windows Server 2012
CPU Intel Xeon 6 cores
Memory: 6Gb
HDD 250GB
MagicInfo Server v 3.1

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Offline Pepijn

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Re: Slow server performance
« Reply #1 on: August 25, 2021, 10:39:50 AM »
Dear pigarka,

Please find below link perhaps this gives you more insight: http://displaysolutions.samsung.com/docs/pages/viewpage.action?pageId=7372943

700 displays are a lot to handle indeed. I know when a lot off-screen are turned on at the same time or sending out one schedule to multiple devices (approx. 200 devices) it will take much from your server.

Please understand you are working on a very old version currently it is V8 20.1010.10.
http://displaysolutions.samsung.com/docs/pages/viewpage.action?pageId=2064870

I hope this information helps you.

Kind regards,
Pepijn.