Message" An unexpected error has occurred" when logging on V8

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Offline merin

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Hi, A month ago I upgraded from V6 to V8 and DB is MSSQL19 on Windows server 19
All was working fine up to this morning when I got " An unexpected error has occurred. " when logging on the console.
The DB server in a remote cluster, not on localhost.
I can successfully telnet the SQL server from cmd prompt on the Magicinfo server on port 1433.
How can I troubleshoot?