An unexpected error has occurred when login

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Offline nevtks82

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An unexpected error has occurred when login
« on: December 20, 2024, 05:40:38 AM »
Hi everyone,

Recently, we have upgraded from V7 to MagicINFO V8 build NA-MICS-20.1010.12

We are not very familiar with SQL, be it MSSQL or PostgreSQL

I am assuming there were errors during the upgrading. Please advise on how to proceed to check. We login previous with admin/admin2016

Should i share any logs here if it helps? Many thanks in advance

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Offline nevtks82

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Re: An unexpected error has occurred when login
« Reply #1 on: December 21, 2024, 05:59:51 PM »
Hi Anyone and Everyone,

Really in need of some help please.

Currently we have tried to upgrade to V8 server latest version 20.1040.0 and it was completed. As mentioned, previous V8 upgrade did not complete. We are using PostgreSQL.

Nevertheless, the login is still unsuccessful with "an unexpected error has occurred"

Anyone knows how we can maybe like reset password or do any edit to the config files etcs? Please advise! TIA!