Screen switching itself off

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Offline hardyruth

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Screen switching itself off
« on: August 17, 2010, 10:44:27 AM »
Hi,
I am scheduling information to two screens each day. It runs from 9 - 5 and then defaults to the rubix cube screensaver. However, it now defaults to a screen with the Samsung logo on it and it says it can't find a connection to the PC cable, when my schedule kicks in for the next day at 9 o clock, it won't display my information and I have to click the source button on the bottom of the actual screen to put it back in the correct mode.

Can anyone help with this?
Thanks
Ruth

DIGITAL SIGNAGE HELP AND SUPPORT

Screen switching itself off
« on: August 17, 2010, 10:44:27 AM »

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Offline Bill Coral

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Re: Screen switching itself off
« Reply #1 on: August 20, 2010, 05:03:44 AM »
Something must change the  source from Magicinfo to the PC source for some reason. That should not happen. Check your TIME settings through the remote controller and remove them. Use the software only to manage your monitors. If there is a conflict with the OSD menus then these will be obeyed first.

Bill