Magicinfo Pro will not open

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Offline ccc

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Magicinfo Pro will not open
« on: December 01, 2010, 08:44:27 PM »
hello all, I am new to this forum.  Like others here, Samsung Support was not helpful. I am running two of the same displays with MagicInfoPro 3005 on them.  One works great.  The other will not open MagicInfo Pro.  No icon in the tray and when I click the icon on the desktop, nothing happens.  Any thoughts?


Thanks,

DIGITAL SIGNAGE HELP AND SUPPORT

Magicinfo Pro will not open
« on: December 01, 2010, 08:44:27 PM »

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Offline EricL

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Re: Magicinfo Pro will not open
« Reply #1 on: December 14, 2010, 10:23:44 AM »
Hi

sounds like the the software install could be corrupt-try reinstalling the software-don't forget to attend to the EWF settings before hand or you will lose the new installation when you reboot the screen..

EricL

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Offline dssc

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Re: Magicinfo Pro will not open
« Reply #2 on: December 16, 2010, 10:06:16 AM »
Which samsung support was not helpful?
Re-image OS with the latest OS image.