MagicInfo Pro - Crash at startup (XP)

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Offline KBO

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MagicInfo Pro - Crash at startup (XP)
« on: December 02, 2010, 03:04:19 PM »
Hi,

i just installed Magicinfo pro v2509b with the downloaded patch. When i start Magicinfo Pro, and click OK at the login-screen, the app. crashes.

In event log i find:

Die Anwendung "C:\Programme\SEC\MagicInfo Pro\MagicInfoPro.exe" hat einen Programmfehler verursacht. Datum und Zeit des Fehlers: 02.12.2010 um 14:19:35.507 Ausnahme: 80000007 an Adresse 00000000 (ntdll!KiFastSystemCallRet)

What can i do?

KBO

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MagicInfo Pro - Crash at startup (XP)
« on: December 02, 2010, 03:04:19 PM »

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Offline fluidium

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Re: MagicInfo Pro - Crash at startup (XP)
« Reply #1 on: December 10, 2010, 12:01:39 PM »
Hi

this version should be fine, we have been running it and it seems to work ok?..

The only thing I can suggest is a complete uninstall and reinstall of the software and patch-maybe there was some corruption during the install.

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Offline dssc

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Re: MagicInfo Pro - Crash at startup (XP)
« Reply #2 on: December 16, 2010, 10:02:52 AM »
try to re-image display OS with the latest OS image.