Brightness Sensor Error

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Offline tomk

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Brightness Sensor Error
« on: April 13, 2011, 05:59:11 PM »
I recently setup 2 new screens and didn't have any issues with them until today. I got a call saying they weren't displaying anything. I logged into the MagicInfo Pro software and ran a publish which got the TVs running again.

In the diagnosis menu in the Remote Management window under the Brightness Sensor option, both of the TVs that weren't running have "error" listed there. I also found the error log which only listed that there was an error:
MagicInfo#21202::2011-04-13  11:35:52::Brightness Sensor::::Error
MagicInfo#-4131::2011-04-13  11:35:53::Brightness Sensor::::Error

How do I fix this and what could being causing the Brightness Sensor to report an error?


Offline ossettacademy

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Re: Brightness Sensor Error
« Reply #1 on: May 13, 2011, 01:12:15 PM »
I have had the same error with one of our screens today. However, the screen continued to work. Very intrigued as to what the error is and what's affected by it.