Cannot grab files from the network?

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Offline pgsit

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Cannot grab files from the network?
« on: June 10, 2011, 11:00:08 AM »
Hi All,

We have been using this software for about 18 months now and there has always been one problem. No matter which PC the software is installed on, none of them can see any data on a network drive when trying to add files to the library. The address for the network drive has a line through it.

The software is on several machines, with either XP or Windows 7 on and none of them can see data stored on the network.

It's a pain because people have to copy the files they need to use to their C: drive before they can use the software.

Anyone got anything I could try?

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Cannot grab files from the network?
« on: June 10, 2011, 11:00:08 AM »

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Offline Ewanl30

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Re: Cannot grab files from the network?
« Reply #1 on: June 17, 2011, 03:59:01 PM »
I think the issue your are talking about is based on the fact you have several versions of the software installed
I have the software on one p.c and anyone needing to access it has to use RDC all the images etc are kept in one place and makes changes etc much easier to manage.