Unable to add video files to library

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Offline ishr

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Unable to add video files to library
« on: December 20, 2011, 10:05:29 AM »
Hi their

rather annoying problem we are currently facing. Basically no matter what video format I am trying to send to the library it will refurse the operation stating Fail (Not supported format).Tried mpg/mpeg, wmv, avi, mp4 doesn't matter at all. The content server has been changed to a new VM machine same OS tho, believe it has been working beforehand and now the same videos wont be accepted.

Sending pictures etc works as intended

MagicInfo Pro 2600.8 on Windows Server 2008 R2 Std

Any hints or similar experience?

Oh and merry Christmas!

DIGITAL SIGNAGE HELP AND SUPPORT

Unable to add video files to library
« on: December 20, 2011, 10:05:29 AM »

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Offline michalw

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Re: Unable to add video files to library
« Reply #1 on: November 18, 2014, 05:45:28 PM »
Did you ever resolve this issue? I have the same problem with .wmv clips. Everything worked fine for years up until a week ago. 

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Offline Toasty

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Re: Unable to add video files to library
« Reply #2 on: December 09, 2014, 12:20:03 PM »
You need to install a video codec on the server, something link CCCP or VNC player