PLEASE HELP! File Format Issues

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Offline ALK

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PLEASE HELP! File Format Issues
« on: April 17, 2012, 06:42:57 PM »
 ??? I'm trying to import a video file into the library...I have it in 2 formats, MOV and MP4, and it won't work. I really need to get this movie to play on our lobby screen...I'd like to keep my job! Please, if anyone can help, I'm all ears! I don't have any problems importing pictures, or office files, just video it seems. Thanks!

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Offline mrmrva

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Re: PLEASE HELP! File Format Issues
« Reply #1 on: April 18, 2012, 09:53:53 AM »
I suppose you don't have any codecs installed? If so install K-lite codec pack and try then.

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Offline Ewanl30

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Re: PLEASE HELP! File Format Issues
« Reply #2 on: April 25, 2012, 10:04:59 AM »
I normally find Avi files or WMV tend to work best had a few issues myself trying to get files to work in the past.

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Offline ComVideo

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Re: PLEASE HELP! File Format Issues
« Reply #3 on: April 26, 2012, 03:21:11 PM »
Actually you have to install K-Lite codec for playback. You will find it here: http://www.01net.com/telecharger/windows/Multimedia/codecs/fiches/26950.html

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