[ALK]

  I'm trying to import a video file into the library...I have it in 2 formats, MOV and MP4, and it won't work. I really need to get this movie to play on our lobby screen...I'd like to keep my job! Please, if anyone can help, I'm all ears! I don't have any problems importing pictures, or office files, just video it seems. Thanks!

[mrmrva]

I suppose you don't have any codecs installed? If so install K-lite codec pack and try then.

[Ewanl30]

I normally find Avi files or WMV tend to work best had a few issues myself trying to get files to work in the past.

[ComVideo]

Actually you have to install K-Lite codec for playback. You will find it here: http://www.01net.com/telecharger/windows/Multimedia/codecs/fiches/26950.html

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