MIP "losing" connection to screen

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Offline CarlSilver

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MIP "losing" connection to screen
« on: September 18, 2012, 12:02:50 PM »
Recently installed 7 MIP screens (MX3's) and i'm having an issue with one of them. When the screen boots up it shows as connected in MIP, then after about 6/7 seconds it disconnects (greys out) yet the screen is still fully connected to the network (ping, RDP, VNC all work). The only 'fix' i have for this is to VNC onto the screen, quit MIP and re-launch it. Only then will it stay connected to MIP server. Any ideas before i rip all my hair out?  ;D

DIGITAL SIGNAGE HELP AND SUPPORT

MIP "losing" connection to screen
« on: September 18, 2012, 12:02:50 PM »

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Offline Ewanl30

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Re: MIP "losing" connection to screen
« Reply #1 on: September 19, 2012, 02:41:59 PM »
are you connecting via server name or via ip address

I would suggest you have the screen connect via IP address see if his helps to fix it.

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Offline CarlSilver

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Re: MIP "losing" connection to screen
« Reply #2 on: September 19, 2012, 02:52:57 PM »
currently, via server name

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Offline Ewanl30

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Re: MIP "losing" connection to screen
« Reply #3 on: September 20, 2012, 09:04:20 AM »
yeah i would change that to connect via IP address i had various issues and problems connecting via server name.

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Re: MIP "losing" connection to screen
« Reply #3 on: September 20, 2012, 09:04:20 AM »