my 1 minute page is running for 14 minutes

  • 4 Replies
  • 2402 Views

0 Members and 1 Guest are viewing this topic.

*

Offline void_of_light

  • Newbie
  • *
  • 3
  • 0
my 1 minute page is running for 14 minutes
« on: May 07, 2013, 10:14:13 PM »
I created a 1 minute page with 13 elements, all with a 1 minute duration. This has caused the page to run for a total of 14 minutes. I have checked every setting I can find and cannot make this page only run for 1 minute. Anyone have any suggestions?

DIGITAL SIGNAGE HELP AND SUPPORT

my 1 minute page is running for 14 minutes
« on: May 07, 2013, 10:14:13 PM »

*

Offline wimpydimpy

  • Newbie
  • *
  • 18
  • 3
Re: my 1 minute page is running for 14 minutes
« Reply #1 on: May 08, 2013, 08:10:48 AM »
Look at your timeline at the bottom of the author software - align them to be simultaneous and then check the
DURATION right below the design pane

*

Offline void_of_light

  • Newbie
  • *
  • 3
  • 0
Re: my 1 minute page is running for 14 minutes
« Reply #2 on: May 08, 2013, 02:02:12 PM »
This is how I have them setup, Is that what you are talking about?

*

Offline void_of_light

  • Newbie
  • *
  • 3
  • 0
Re: my 1 minute page is running for 14 minutes
« Reply #3 on: May 08, 2013, 03:05:37 PM »
A little more info. Everything I upload to the server is getting goofy timing issues. I have a powerpoint that is 4 minutes 45 seconds long but it loops twice and plays for 9 minutes 30 seconds. The 1 minute website I uploaded plays for 2 minutes. When I test it in author it works perfectly and shuts off in the proper time. Once I upload it to the server the timing gets screwy.

Thanks for any and all help.

DIGITAL SIGNAGE HELP AND SUPPORT

Re: my 1 minute page is running for 14 minutes
« Reply #3 on: May 08, 2013, 03:05:37 PM »

*

Offline Bill Coral

  • SuperHero & MegaGuru
  • ******
  • 387
  • 87
Re: my 1 minute page is running for 14 minutes
« Reply #4 on: May 27, 2013, 06:04:28 PM »
This is all weird and first time I heard of it. What version of the software do you use?

You seem to have done everything correct.

Bill