Reducing traffic from Display to Server

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Offline timmer

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Reducing traffic from Display to Server
« on: November 12, 2014, 09:16:09 AM »
Hi everyone,

is it possible to reduce communication intervals from the displays to the server?
After examining my firewall logs, I saw hundreds of thousand connections from my displays in just a few weeks.

We are using MagicInfo Server V3.0 Build NA-MIILS-3003.3 with display types like 'LITE_DB40D'

Which parameters do I need to tweek?

greetings
Tim

DIGITAL SIGNAGE HELP AND SUPPORT

Reducing traffic from Display to Server
« on: November 12, 2014, 09:16:09 AM »

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Offline isabolovic

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Re: Reducing traffic from Display to Server
« Reply #1 on: November 13, 2014, 11:04:08 PM »
Hi Tim,

Yes, it is!

Sign in as with administrative privileges for device management (Administrator or Device Manager) and select "Device" for Lite devices -> "Setup" -> select check box for one/more/all devices -> "Edit".
In device setup frame adjust values for "Triggering Interval" and "Monitoring Interval" and hit "Save".

Regards,
Ivan

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Ivan Sabolović, DSCE
Digital Signage Consultant
www.mundusdigitalis.com

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Offline timmer

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Re: Reducing traffic from Display to Server
« Reply #2 on: November 14, 2014, 07:23:07 AM »
Ivan,

thanks your help! Sad but true: changing the values doesn't do anything. I set the Trigger Interval to 60 secs..
This is an excerpt of my firewall log:

Nov 14 08:13:05 firewall1 : Built inbound TCP connection 272271659 for WAN:192.168.32.99/39342 to LAN:192.168.11.33/7001
Nov 14 08:13:05 firewall1 : Built inbound TCP connection 272271661 for WAN:192.168.32.99/39343 to LAN:192.168.11.33/7001
Nov 14 08:13:11 firewall1 : Built inbound TCP connection 272271672 for WAN:192.168.32.99/39344 to LAN:192.168.11.33/7001
Nov 14 08:13:14 firewall1 : Built inbound TCP connection 272271685 for WAN:192.168.32.99/39345 to LAN:192.168.11.33/7001
Nov 14 08:13:15 firewall1 : Built inbound TCP connection 272271686 for WAN:192.168.32.99/39346 to LAN:192.168.11.33/7001
Nov 14 08:13:17 firewall1 : Built inbound TCP connection 272271690 for WAN:192.168.32.99/39347 to LAN:192.168.11.33/7001
Nov 14 08:13:23 firewall1 : Built inbound TCP connection 272271696 for WAN:192.168.32.99/39348 to LAN:192.168.11.33/7001
Nov 14 08:13:24 firewall1 : Built inbound TCP connection 272271702 for WAN:192.168.32.99/39349 to LAN:192.168.11.33/7001
Nov 14 08:13:24 firewall1 : Built inbound TCP connection 272271704 for WAN:192.168.32.99/39350 to LAN:192.168.11.33/7001
Nov 14 08:13:29 firewall1 : Built inbound TCP connection 272271712 for WAN:192.168.32.99/39351 to LAN:192.168.11.33/7001
Nov 14 08:13:34 firewall1 : Built inbound TCP connection 272271720 for WAN:192.168.32.99/39352 to LAN:192.168.11.33/7001
Nov 14 08:13:34 firewall1 : Built inbound TCP connection 272271722 for WAN:192.168.32.99/39353 to LAN:192.168.11.33/7001
Nov 14 08:13:36 firewall1 : Built inbound TCP connection 272271723 for WAN:192.168.32.99/39354 to LAN:192.168.11.33/7001
Nov 14 08:13:42 firewall1 : Built inbound TCP connection 272272021 for WAN:192.168.32.99/39355 to LAN:192.168.11.33/7001
Nov 14 08:13:44 firewall1 : Built inbound TCP connection 272272027 for WAN:192.168.32.99/39356 to LAN:192.168.11.33/7001
Nov 14 08:13:45 firewall1 : Built inbound TCP connection 272272029 for WAN:192.168.32.99/39357 to LAN:192.168.11.33/7001
Nov 14 08:13:47 firewall1 : Built inbound TCP connection 272272033 for WAN:192.168.32.99/39359 to LAN:192.168.11.33/7001

Any ideas?  ;D

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Offline isabolovic

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Re: Reducing traffic from Display to Server
« Reply #3 on: November 14, 2014, 09:55:17 AM »
Tim,

From this log excerpt it is not clear whether requests are coming from one or multiple displays. I would need more information how many displays you have and how are they configured. Can you trace requests from source IP?

Regards,
Ivan

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Ivan Sabolović, DSCE
Digital Signage Consultant
www.mundusdigitalis.com

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Reducing traffic from Display to Server
« Reply #3 on: November 14, 2014, 09:55:17 AM »

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Offline timmer

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Re: Reducing traffic from Display to Server
« Reply #4 on: November 17, 2014, 12:57:03 PM »
in fact the Display "192.168.32.99" is communicating with the MI Server "192.168.11.33"
so every single line is the same Display  :(