New Display not listet in MagicInfo

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Offline Harald_Bro

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New Display not listet in MagicInfo
« on: May 06, 2015, 06:19:40 AM »

DIGITAL SIGNAGE HELP AND SUPPORT

New Display not listet in MagicInfo
« on: May 06, 2015, 06:19:40 AM »

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Offline gogi

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Re: New Display not listet in MagicInfo
« Reply #1 on: May 26, 2015, 01:17:28 AM »
What version of MagicInfo Server are you using? And do you know the model of your new screen?

What I experienced was that,
When your server is V2.5 or below, it failed to detect recent screens like my Samsung DBD series.
My solution was to upgrade the MagicInfo Server to V3.

Hope it helps.

Alex

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Offline Harald_Bro

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Re: New Display not listet in MagicInfo
« Reply #2 on: May 27, 2015, 09:56:30 AM »
Hello!

Thanks for help!
MagicInfo Server Version is uptodate and from one day to the other the new display appeard in MagicInfo. But now i have the problem, that the screen would not start to play via Network. Only via USB Stick.
I made a Timeplan and everything else. One Display is playing but the other one only says "Status Standby" if i click on the screen.


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Offline Harald_Bro

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Re: New Display not listet in MagicInfo
« Reply #3 on: May 27, 2015, 10:27:25 AM »
Hello!

Thanks for help!
MagicInfo Server Version is uptodate and from one day to the other the new display appeard in MagicInfo. But now i have the problem, that the screen would not start to play via Network. Only via USB Stick.
I made a Timeplan and everything else. One Display is playing but the other one only says "Status Standby" if i click on the screen.

forgott Image

DIGITAL SIGNAGE HELP AND SUPPORT

Re: New Display not listet in MagicInfo
« Reply #3 on: May 27, 2015, 10:27:25 AM »