"Error Code : 4345" when requesting free license

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Offline alangeering

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"Error Code : 4345" when requesting free license
« on: June 28, 2016, 07:44:18 PM »
I had MagicInfo Lite installed fine and working for testing on my laptop but now I'm setting up a another machine I cannot get beyond requesting a license.

I'm logged in as admin and click the free license button and fill out the required information. When I hit the "NEXT" button I get the following message "please contact the SLM license. Error Code : 4345".

I've searched the forum and can't find anyone who's posted a solution. Are the license servers for version 3.1 still turned on at Samsung?

(My version - MagicInfo Server V3.1 Build NA-MIILS-3103.1)

Does anyone have any ideas?
Thanks,
Alan

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Offline silprivas

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Re: "Error Code : 4345" when requesting free license
« Reply #1 on: October 06, 2016, 12:14:50 PM »
Hello,

I have the same problem when i want to register a premium-i or lite license. My server has access to internet.
My  version Magicinfo server 3.1 Build NA-MIIPS-3106.0)

I tried to register on this website (https://v3.samsunggsbn.com) to do the offline registration but i didn't get any information for my new account.

Does someone get the same problem ?

Regards,
Etienne

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Offline silprivas

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Re: "Error Code : 4345" when requesting free license
« Reply #2 on: October 12, 2016, 02:32:28 PM »
Problem solved by contacting Samsung business support

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Offline Lsharp

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Re: "Error Code : 4345" when requesting free license
« Reply #3 on: December 23, 2016, 08:03:54 AM »
4345:
Requesting activation error in Get Activation Key Request

Could mean you already used up your trial period, or the server version is no longer supported