Login
Register
Search
DIGITAL SIGNAGE
Home
Help
Recent Posts
Search
Login
Register
MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM
Digital Information Displays (Digital Signage)
MagicInfo-I Premium
Samsung Magic Info V3 Server cant ping the I player SBB-B64DI4
« previous
next »
Print
Pages: [
1
]
Go_Down
Samsung Magic Info V3 Server cant ping the I player SBB-B64DI4
3 Replies
3836 Views
0 Members and 1 Guest are viewing this topic.
belgirt
Newbie
4
0
Samsung Magic Info V3 Server cant ping the I player SBB-B64DI4
«
on:
May 28, 2018, 01:43:42 PM »
Hi
can anyone help me with my problem. I have installed a Magic Info Server V3 with Samsung SBB-B64DI4 player. my issue;
1. Server cant detect any SBB-B64DI4 connected in the same VLAN when adding devices
2. SBB Player can ping the Server but the Server cannot.
BTW I have a License
Logged
Pepijn
SuperHero & MegaGuru
182
88
Re: Samsung Magic Info V3 Server cant ping the I player SBB-B64DI4
«
Reply #1 on:
May 29, 2018, 10:44:52 AM »
Hi Belgirt,
Try to find out if your network ports are all open for communication that MagicInfo server needs.
If the SBB can ping the server but the server, not the SBB I would try to search it on the server.
Kind regards,
Pepijn.
Logged
belgirt
Newbie
4
0
Re: Samsung Magic Info V3 Server cant ping the I player SBB-B64DI4
«
Reply #2 on:
June 04, 2018, 06:33:31 AM »
Hi Pepijn
I contacted Samsung for assistance and now working.
Logged
Pepijn
SuperHero & MegaGuru
182
88
Re: Samsung Magic Info V3 Server cant ping the I player SBB-B64DI4
«
Reply #3 on:
June 05, 2018, 07:12:49 AM »
That is great!
Could please share the solution of Samsung with us?
Kind regards,
Pepijn.
Logged
Print
Pages: [
1
]
Go_Up
« previous
next »