Postgres + Magic Info Server = This page can’t be displayed

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Offline MichalPL

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Hello signagehelp,
Greetings from Poland.

I'm having issues with my MagicInfo installation.

Host Windows 7 Enterprise x64
Postgres postgresql-9.6.9-1-windows-x64 (also tried postgresql-9.3.8-1-windows-x64&postgresql-10.4-1-windows-x64)
MagicInfo Server 4101.8 Setup

I did the installation using MagicInfo_Server_QSG_Eng_Rev.1.2_160722.

Services MagicInfoPremium&postgressql-x64-9-6 are running ) Log on as is Local sys account for MagicInfo and Network Service account on postgres service.

I get: This page can’t be displayed message

•Make sure the web address http://10.134.0.133:7001 is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.

when browsing http://10.134.0.133:7001/MagicInfo in IE

and
This site can’t be reached
10.134.0.133 refused to connect.
Search Google for 134 133 7001 MagicInfo
ERR_CONNECTION_REFUSED
in Chrome

Tried to install it on 2nd PC but the result was the same.

Could I ask for suggestion what to check to establish the connection?

DIGITAL SIGNAGE HELP AND SUPPORT


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Offline jordonez

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Re: Postgres + Magic Info Server = This page can’t be displayed
« Reply #1 on: July 02, 2018, 08:31:06 PM »
Hello Michal, did you find a solution for your "This page can’t be displayed " issue?

Thanks,

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Offline Pepijn

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Re: Postgres + Magic Info Server = This page can’t be displayed
« Reply #2 on: July 03, 2018, 12:33:56 PM »
Dear MichalPL,

Are you sure your firewall is open for the right ports (7001 and 7002)?
Here is an overview of port MagicInfo uses.

Kind regards,
Pepijn.

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Offline jordonez

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Re: Postgres + Magic Info Server = This page can’t be displayed
« Reply #3 on: July 03, 2018, 04:58:45 PM »
Hello Pepijn,

Do you mean if Windows Firewall ports (on the Windows Server 2012 hosting MagicInfo), are opened, right?

Thanks,
Juan

DIGITAL SIGNAGE HELP AND SUPPORT


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Offline Pepijn

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Re: Postgres + Magic Info Server = This page can’t be displayed
« Reply #4 on: July 04, 2018, 07:49:10 AM »
Juan,

I mean within your network, possible you need to adjust some ports to let MagicInfo communicated.

Kind regards,
Pepijn.

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Offline MichalPL

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Re: Postgres + Magic Info Server = This page can’t be displayed
« Reply #5 on: August 30, 2018, 09:21:08 AM »
Hello Michal, did you find a solution for your "This page can’t be displayed " issue?

Thanks,

Hi yes with help of Samsung support. We reinstalled both Postgres and MagicInfo (v9.5&6.0)

We didn't change the default port 5432 for Postgres to 7001. And it started to work.