License lost reinstalling magicinfo server

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Offline paulvin

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License lost reinstalling magicinfo server
« on: October 06, 2018, 02:31:32 PM »
Hello,

We recently purchased a Magicinfo Premium License and successfully activated it on the Magicinfo Server. Unfortunately the MagicInfo Web Author is giving me an error 500 upon clicking "Create Content" so i had to uninstall and reinstall Maginfo Server. Upon reinstalling the Server everything was reset and i had to create schedules and playlists again and the worst part is I cannot see the premium license activated anymore.

Is it possible to get back the license again?

DIGITAL SIGNAGE HELP AND SUPPORT


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Noel Moore

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Re: License lost reinstalling magicinfo server
« Reply #1 on: November 12, 2018, 10:46:09 PM »
I would try contacting Samsung.