Magicinfo screen not reading usb data

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Offline gazjac

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Magicinfo screen not reading usb data
« on: November 03, 2011, 12:19:00 PM »
Hi all, fairly new to this, wondering if anyone has any suggestions as to why one of my magicinfo pro screens will not transfer any info from usb stick.
screen boots up ok, date and time are set correctly but when i insert usb stick with a schedule on it the usb lights up for about 1 sec as if its transferring data but thats it! I know the schedule is ok because i have it running on my 2 other screens. I checked device manager and all ports are working. Wondered if theres a way to completely format and reinstall windows etc?
thanks
G

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Offline Ewanl30

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Re: Magicinfo screen not reading usb data
« Reply #1 on: November 03, 2011, 12:25:10 PM »
have you set the tv to read from the USB and not from the schedule?

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Offline gazjac

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Re: Magicinfo screen not reading usb data
« Reply #2 on: November 03, 2011, 12:29:14 PM »
As far as i know ,no settings have been changed, normally we make a schedule on a laptop, transfer the files to usb then plug usb into magicinfo screen for approx 20 secs then remove usb stick. Is this correct as its working fine on other 2 screens
thanks G

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Offline Ewanl30

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Re: Magicinfo screen not reading usb data
« Reply #3 on: November 04, 2011, 12:00:51 PM »
I had a similar issue a while ago i had to deleted files from the screens harddrive as this seemed to be blocking the USB being used
maybe something for you to look at.