No MDC Options

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Offline cmorbiz

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No MDC Options
« on: November 07, 2011, 10:36:38 AM »
I have a screen working well with published schedules and I can remote using VNC. However no information is given for the screen under Remote Management > MDC, it is all blank. Remote Management > System does populate with information.

This occurred after having a replacement integrated PC sent for the screen, had to downgrade the client software to work with the server.

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Offline EricL

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Re: No MDC Options
« Reply #1 on: November 10, 2011, 08:06:55 AM »
Hi

it sounds like the client and server versions are not properly matched after the downgrade of the client software, best option is to give Samsung a call and check the exact versions for compatibility.

EricL