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Client software not playing after update to 3005
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Client software not playing after update to 3005
6 Replies
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Beno
Newbie
6
0
Client software not playing after update to 3005
«
on:
May 31, 2012, 11:11:13 AM »
I recently updated the client software on 1 screen before rolling it out to the others.
Now it doesn't startup on reboot, doesn't show in system tray and won't manually start up.
ie. now no longer works.
I have unistalled since and reinstalled and still the same.
Any ideas??
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EricL
Moderator
SuperHero & MegaGuru
294
41
Re: Client software not playing after update to 3005
«
Reply #1 on:
May 31, 2012, 11:30:49 AM »
Hi
did you remember to turn off the EWF before the update?
EricL
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Beno
Newbie
6
0
Re: Client software not playing after update to 3005
«
Reply #2 on:
May 31, 2012, 11:59:10 AM »
EWF is turned off on all our screens. If that wasn't the case what would be the result?
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EricL
Moderator
SuperHero & MegaGuru
294
41
Re: Client software not playing after update to 3005
«
Reply #3 on:
May 31, 2012, 12:56:27 PM »
Hi
sometimes updating the software with the EWF on can result in a partial installation with some elements not functioning correctly.
EricL
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London-I
Moderator
SuperHero & MegaGuru
116
22
FLY ME!
Re: Client software not playing after update to 3005
«
Reply #4 on:
May 31, 2012, 01:00:03 PM »
Maybe try a format and then install the full application..
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Beno
Newbie
6
0
Re: Client software not playing after update to 3005
«
Reply #5 on:
May 31, 2012, 01:46:13 PM »
Do you have a link for the full application. It came preinstalled as far as I am aware, and we have no discs.
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London-I
Moderator
SuperHero & MegaGuru
116
22
FLY ME!
Re: Client software not playing after update to 3005
«
Reply #6 on:
May 31, 2012, 03:31:46 PM »
http://www.signagehelp.com/magic/index.php/topic,970.0.html
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