Client software not playing after update to 3005

Beno · « **on:** May 31, 2012, 11:11:13 AM »

I recently updated the client software on 1 screen before rolling it out to the others.
Now it doesn't startup on reboot, doesn't show in system tray and won't manually start up.
ie. now no longer works.
I have unistalled since and reinstalled and still the same.
Any ideas??

EricL · « **Reply #1 on:** May 31, 2012, 11:30:49 AM »

Hi

did you remember to turn off the EWF before the update?

EricL

Beno · « **Reply #2 on:** May 31, 2012, 11:59:10 AM »

EWF is turned off on all our screens. If that wasn't the case what would be the result?

EricL · « **Reply #3 on:** May 31, 2012, 12:56:27 PM »

Hi

sometimes updating the software with the EWF on can result in a partial installation with some elements not functioning correctly.

EricL

London-I · « **Reply #4 on:** May 31, 2012, 01:00:03 PM »

Maybe try a format and then install the full application..

Beno · « **Reply #5 on:** May 31, 2012, 01:46:13 PM »

Do you have a link for the full application. It came preinstalled as far as I am aware, and we have no discs.

London-I · « **Reply #6 on:** May 31, 2012, 03:31:46 PM »

http://www.signagehelp.com/magic/index.php/topic,970.0.html

Client software not playing after update to 3005

Beno

Client software not playing after update to 3005

EricL

Re: Client software not playing after update to 3005

Beno

Re: Client software not playing after update to 3005

EricL

Re: Client software not playing after update to 3005

London-I

Re: Client software not playing after update to 3005

Beno

Re: Client software not playing after update to 3005

London-I

Re: Client software not playing after update to 3005